Roleplay and performance management

The Client

A government development body

The Need

To give public sector managers on a week long course in coaching and performance management the opportunity to practice and refine their skills.

The Solution

Six scenarios dealing with performance issues and based on real life cases. Delegates roleplay the scenarios with CentreStage actors while being observed and being given feedback by fellow delegates.

The Outcome

Invaluable practice in the techniques required for dealing with more difficult performance issues. The roleplays not only challenge delegates' people management skills but also stimulate discussion within the group.

The Benefit

Delegates take from the sessions specific learning points and practical experience to apply in the work place.