Ever get the feeling...
...the time, effort and money you invest in your people isn’t quite hitting the mark?
Based in Ascot, Berkshire, CentreStage is a leading development consultancy specialising in the use of drama to enhance learning. We combine extensive business experience with a background in professional theatre and communication skills development.
We use roleplay, forum theatre, issues-based plays and other theatrical techniques to bring learning to life without sacrificing professionalism or diluting messages. Sometimes that means giving learning a real-life context, sometimes stretching people beyond their comfort zones, or perhaps injecting humour to make your message memorable.
After all, learning and development should be many things but ‘hit and miss’ isn’t one of them!
This Is What We Do...
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Open Workshop: Customer Care
Tuesday 9 February 2010
9.30am - 5pm
South Hill Park, Bracknell
Due to the overwhelming success of our customer care programmes, we're running an open workshop early in the new year.
Combining live acted scenes, plenary discussions, interactive exercises, theory input and forum theatre, this fun, practical workshop focuses on:
- What great customer care looks like and how to achieve it
- Active listening and the power of body language
- Assertiveness and resolving difficult customer situations
- Dealing with stress
Cost £300 per delegate (includes lunch and refreshments throughout the day)
For more information or to book your place, tel 01344 876800 or email info@centrestage-roleplay.com
Using CentreStage Roleplay as part of our training event really brought the training to life. The delegates all fed back that the roleplays were the most enjoyable and worthwhile part of the event, giving them a very real life but safe environment to practise in. The actors are very easy to work with and really take on the challenge of playing the part, with clear evidence of lots of preparation and care.
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